Grievance Redressal Policy

Last updated: July 2026

Regal Ticker is committed to handling genuine complaints, concerns and grievances fairly, responsibly and transparently.

This Grievance Redressal Policy explains how visitors, readers, rights holders and other affected persons may submit a grievance relating to RegalTicker.com.

It also explains:

The types of grievances we review
What information should be submitted
How complaints may be assessed
Possible resolution options
How privacy and confidentiality are handled
How a decision may be reconsidered

Regal Ticker is a Regal Group initiative.

Purpose of This Policy

The purpose of this policy is to provide a clear contact and review mechanism for concerns relating to:

Published content
Editorial accuracy
Personal information
Copyright or attribution
Website security
Technical problems
Misleading presentation
Accessibility
Commercial disclosures
User-submitted information
Other matters connected with Regal Ticker

This policy does not guarantee that every complaint will result in the action requested.

Each grievance will be considered according to its facts, available evidence, applicable policies and legal requirements.

Grievance Contact

Grievances concerning Regal Ticker may be sent to:

Name: Dilip Kumar
Role: Founder and Publisher, Regal Ticker
Email: contact@regalticker.com

Use the subject line:

Grievance — Regal Ticker

Dilip Kumar currently serves as the primary contact for receiving and coordinating grievance reviews.

This description does not represent him as a statutory or regulatory officer unless Regal Ticker formally appoints and publishes such a designation in accordance with an applicable legal requirement.

What You May Submit a Grievance About

You may contact Regal Ticker regarding concerns such as:

Editorial Accuracy

Incorrect facts
Wrong dates
Incorrect calculations
Misleading statements
Missing context
Outdated regulatory information
Broken or unreliable sources
Incorrectly described financial concepts

Privacy and Personal Information

Personal information submitted through a form
Inaccurate personal details
Unwanted communication
A request to review or delete information
Publication of personal information without appropriate justification
Concerns about cookies, analytics or website technologies
Suspected misuse of personal data

Copyright and Attribution

Unauthorised use of copyrighted material
Missing or incorrect attribution
Misuse of an image or graphic
Incorrect identification of an original source
Reproduction of protected material
Trademark or brand concerns

Technical and Security Concerns

A broken website feature
A calculator malfunction
Incorrect tool output
A suspected website vulnerability
Spam or malicious activity
Impersonation
Unauthorised use of Regal Ticker branding
Suspicious emails claiming to represent Regal Ticker

Commercial and Disclosure Concerns

Undisclosed sponsored content
Misleading affiliate disclosure
Promotional material presented as editorial content
A false claim of partnership
Inappropriate commercial communication

Accessibility Concerns

Content that cannot be accessed using common assistive technology
Missing image descriptions
Poor contrast
Keyboard-navigation problems
Forms that are difficult to complete
Other barriers affecting website access

Matters That Are Not Grievances

The grievance process is not intended for requests such as:

Which share to buy
Whether to sell an investment
Personal portfolio advice
Mutual-fund recommendations
IPO recommendations
Trading signals
Guaranteed-return strategies
Personal tax planning
Legal representation
Unrelated advertising proposals
General promotional messages

General suggestions and ordinary enquiries may be sent through the Contact Us page.

How to Submit a Grievance

Send your grievance to:

contact@regalticker.com

Use the subject line:

Grievance — Regal Ticker

A complete grievance should include:

Your full name
Your email address
Your relationship to the matter
The relevant Regal Ticker page URL
A clear description of the concern
The specific statement, image, tool or feature involved
Supporting documents or reliable links, where available
The resolution you are requesting
The date on which you noticed the issue
Confirmation that the information supplied is accurate

Do not submit sensitive identification or financial records unless they are specifically necessary and requested through an appropriate process.

Suggested Grievance Format

You may use the following format:

Full name:
[Your name]

Email address:
[Your email]

Relevant page or feature:
[Complete URL or tool name]

Type of grievance:
[Editorial, privacy, copyright, technical, accessibility or other]

Description:
[Explain the issue clearly]

Supporting information:
[Official source, screenshot or document]

Requested resolution:
[Correction, clarification, deletion, removal, response or another action]

Declaration:
I confirm that the information provided in this grievance is accurate to the best of my knowledge.

Date:
[Date]

Acknowledgement and Response

Regal Ticker aims to:

Acknowledge a sufficiently complete grievance within seven working days
Review the grievance within a reasonable period
Provide a substantive response within 30 days where practical

Some matters may require additional time because of:

Incomplete information
Complex calculations
Regulatory interpretation
Copyright verification
Privacy or identity verification
Technical investigation
Communication with another party
Professional or legal review
Events outside our reasonable control

These timeframes are service targets and do not replace any shorter or different period required by applicable law.

How We Review a Grievance

Depending on the nature of the complaint, Regal Ticker may:

Review the grievance for completeness.
Confirm the page, content or feature involved.
Examine relevant website records.
Review sources used in preparing the content.
Recalculate disputed figures.
Check current official information.
Review screenshots, emails or supporting documents.
Contact the complainant for clarification.
Contact an author, contributor or service provider.
Consider applicable Regal Ticker policies.
Seek technical or professional assistance where necessary.
Decide on an appropriate response.

The person handling the grievance will aim to consider it fairly and without allowing an unrelated commercial interest to determine the outcome.

Possible Outcomes

After review, Regal Ticker may:

Correct inaccurate content
Add clarification
Update a source
Repair a broken link
Revise a calculation
Correct a calculator or tool
Update a publication date
Add a disclosure
Add or correct attribution
Remove an image or section
Restrict access temporarily
Remove or redirect a page
Correct personal information
Delete information where appropriate
Improve accessibility
Take security action
Reject an unsupported grievance
Request additional evidence
Provide an explanation without changing the content

The resolution will depend on the nature and seriousness of the concern.

Editorial Grievances

Editorial grievances may relate to:

Accuracy
Context
Sourcing
Wording
Calculation
Historical information
Regulatory references
Financial terminology

Regal Ticker distinguishes between:

Factual Errors

A statement is demonstrably incorrect according to reliable evidence.

Outdated Information

A statement may have been correct when published but is no longer current.

Clarification Requests

A statement may be accurate but could be misunderstood without additional context.

Differences of Opinion

A reader disagrees with an interpretation, educational approach or risk assessment.

A disagreement of opinion does not automatically establish an error. However, additional context may be added where it improves the usefulness or fairness of the article.

Editorial complaints may also be reviewed under the Corrections Policy.

Privacy Grievances

A privacy grievance may concern:

Information submitted through the contact form
Email communications
Newsletter information
Cookies or analytics
Publication of personal details
Requests to correct or delete personal information
Unwanted non-essential communication
A suspected personal-data breach

A privacy request should include enough information to help identify the relevant record.

Regal Ticker may request reasonable verification before:

Disclosing information
Correcting a record
Deleting information
Responding to a request made on behalf of another person

Privacy requests will also be reviewed under the Privacy Policy and applicable requirements.

Copyright and Intellectual-Property Grievances

The original work
The rights holder
The original source
The Regal Ticker URL
The disputed material
The complainant’s authority
The action requested

Regal Ticker may correct attribution, replace material, restrict access, remove material or reject an unsupported claim.

Detailed copyright complaints should follow the Copyright and Takedown Policy.

Calculator and Tool Grievances

A grievance concerning a financial tool should include:

The tool name
The page URL
The inputs used
The result displayed
The result you expected
The formula or source supporting your concern
A screenshot, where useful
Browser and device details if the problem appears technical

A tool may be corrected when:

Its formula is wrong
Its calculation conflicts with its methodology
Rounding produces a materially misleading result
A field does not function
The output ignores a stated assumption
A technical error affects the result

Calculator results remain educational estimates and are not personalised financial advice.

Security Vulnerabilities

If you believe you have discovered a security vulnerability, contact:

contact@regalticker.com

Use the subject line:

Security Concern — Regal Ticker

Please:

Explain the issue clearly
Provide steps to reproduce it
Avoid accessing information that does not belong to you
Avoid changing or deleting website data
Avoid publicly disclosing the issue before we have had a reasonable opportunity to review it
Avoid demanding payment or threatening misuse

Responsible reports will be assessed according to their technical seriousness and available evidence.

Urgent Concerns

Mark a grievance as urgent only when it involves a credible and immediate concern such as:

Exposure of sensitive personal information
Active impersonation or fraud
A serious security vulnerability
Unauthorised account access
Material that creates an immediate risk of harm
A valid legal or regulatory deadline

Use the subject line:

Urgent Grievance — Regal Ticker

Clearly explain why urgent review is required.

Marking an ordinary enquiry as urgent will not guarantee priority.

Reconsideration Request

When you disagree with the outcome of a grievance, you may request reconsideration.

Send the request to:

contact@regalticker.com

Use the subject line:

Grievance Reconsideration — Regal Ticker

Include:

Your original grievance
The earlier response
The reason you disagree
New evidence, where available
The resolution you are requesting

Regal Ticker may:

Reopen the review
Request more information
Confirm the original decision
Modify the decision
Take an alternative action

Repeated requests without new information may be closed after a final response.

External Escalation

Regal Ticker encourages complainants to use the internal grievance process before seeking external escalation, where appropriate.

Nothing in this policy prevents a person from contacting:

An appropriate regulator
A competent court
A lawful authority
A professional adviser
Another legally available grievance or dispute-resolution body

Regal Ticker does not provide advice about which external forum is appropriate for an individual case.

False, Abusive or Misleading Grievances

Do not submit a grievance that is knowingly:

False
Fraudulent
Misleading
Abusive
Threatening
Intended to harass
Submitted using another person’s identity
Designed to suppress lawful criticism
Intended to promote a product
Unsupported by any identifiable issue

Regal Ticker may restrict communication where a person repeatedly submits abusive, threatening or bad-faith complaints.

Genuine criticism and well-supported disagreement will not be rejected merely because it is unfavourable.

Confidentiality

Regal Ticker will aim to handle grievance information responsibly.

However, information may need to be shared with:

The author or editor involved
A technical service provider
A hosting or security provider
A professional adviser
The party whose material is disputed
An appropriate authority
Another person whose participation is reasonably necessary

Do not include confidential or sensitive information that is unrelated to the grievance.

Confidentiality cannot be guaranteed where disclosure is legally required or reasonably necessary to resolve the matter.

Personal Information

Personal information supplied through a grievance may be used to:

Verify the complaint
Contact the complainant
Investigate the matter
Maintain records
Prevent abuse
Respond to legal or regulatory requirements
Protect the rights of Regal Ticker or another person

Such information will otherwise be handled according to the Privacy Policy.

Record Retention

Regal Ticker may retain grievance-related records for as long as reasonably necessary to:

Review and resolve the complaint
Maintain an editorial history
Demonstrate how a concern was handled
Prevent repetitive abuse
Resolve a dispute
Meet an applicable legal obligation
Protect legitimate website interests

Records that are no longer reasonably required may be deleted, anonymised or archived where appropriate.

No Personalised Investment Advice

The grievance process does not create an adviser-client relationship.

Regal Ticker, Regal Group and Dilip Kumar are not SEBI-registered Investment Advisers or Research Analysts.

A response to a grievance should not be interpreted as:

Investment advice
A stock recommendation
Portfolio guidance
A trading signal
Tax advice
Legal advice
A guarantee of financial return

Grievances Concerning Regal Career

Regal Career is Regal Ticker’s sister platform under the Regal Group umbrella.

Regal Career maintains its own content, services and policies.

When a grievance concerns a page hosted on RegalCareer.com, identify the Regal Career URL and submit it according to the contact or grievance process applicable to that website.

Submitting a Regal Career complaint to Regal Ticker may delay its review.

Policy Updates

Regal Ticker may update this Grievance Redressal Policy when:

Website features change
A formal grievance role is appointed
A registered business entity is established
New legal requirements become applicable
User accounts or paid services are introduced
Additional complaint channels become available
The internal review process changes

The latest version will be published on this page with an updated date.

Related Policies

This policy should be read with:

Editorial Policy
Corrections Policy
Privacy Policy
Copyright and Takedown Policy
Terms of Use
Disclaimer
Contact Us page

Contact Regal Ticker

For complaints or grievance-related concerns:

Grievance contact: Dilip Kumar
Role: Founder and Publisher
Brand: Regal Ticker
Umbrella brand: Regal Group
Email: contact@regalticker.com
Website: RegalTicker.com
Sister platform: Regal Career

Recommended subject: Grievance — Regal Ticker

Regal Ticker — A Regal Group Initiative